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Card Lab Custom Visa Gift Card

Issuer: Marshall Bank, N.A.

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Customized Visa® Gift Cards are the ideal way to send the right gift every time. They're completely hassle free, fully customizable, and they're accepted at millions of locations worldwide — anywhere in the U.S. Visa debit cards are accepted. Visa Gift Cards can be selected from an online catalog or designed to meet every gift card need. Gift cards are available in various denominations: $10 to $250. GiftCardLab.com offers Web access for cardholders to check their balance and see transactions. The turn-around time is 5-10 business days.*

There are two ways to create a custom Visa Gift Card:

Create a card using your own photo OR choose a design from a huge image gallery.

Customized Visa Gift Cards are Perfect for:

Birthday and Thank You gifts
Holidays and celebrations
Employee incentives
Company holidays
Sales promotions

Or choose a design by categories:

Featured: Animals, Birthday, Bride/Groom, Christmas, Graduate

By Recipient: Birthday, Christmas, Dad, For Her, For Him, Grandpa, Kid Teen

By Occasion: Anniversary, Baby Shower, Birthday, Christmas, Easter, Father's Day, Grandma, Hanukkah, Mother's Day, Teacher/Coach, Valentines, Wedding

General: Abstract, Nature/Outdoor, Patriotic, Patterns, Photography, Sports, Travel

Frequently Asked Questions

How does the Visa Gift Card work?
A Visa Gift Card can be used wherever Visa debit cards are accepted. To use the card at a point-of-sale terminal, simply select "credit" and sign the receipt. A Visa Gift Card does not have a PIN, therefore, selecting "debit" will cause the card to be declined. Each time the Visa Gift Card is used, the purchase amount is deducted from the available balance until that balance reaches zero. Once the entire card amount has been spent, it can no longer be used as a method of payment. It can be kept as a keepsake or discarded.

How long does it take to receive a Visa Gift Card?
Visa Gift Cards are delivered in 5 to 10 business days. If you uploaded your own photo, please allow an additional 2 to 3 days to approve the image and print the card. You can expedite delivery of your order for an additional charge.

How much does the Visa Gift Card cost?
The Visa Gift Card costs $5.95, which includes customizing the card design, embossing a name and message on the card and standard shipping.

How do I create a customized card design?
It's easy to create a customized card design. Just upload an image of at least 840 x 840 pixels and no more than 10 MB in size. If you don't have a image, you can choose an image from our design gallery.

Do I have to upload my own photo?
No, you can choose from hundreds of pre-selected designs in our Gallery.

Are there any restrictions on the images I can place on my Visa Gift Card?
Yes, we have restrictions that apply and must be followed to have your card design approved

All submissions must be original and authored by the Entrant.
No trademarks, service marks, trade names, brands, or copyrighted material of third parties. may be used.
No names or depictions of public figures, public officials, or celebrities may be used.
No personal information, for example, phone numbers, addresses, account numbers or PINs may be used.
No obscene, vulgar, pornographic, profane, or violent statements or images may be used.
No depictions of alcohol, tobacco, firearms, gambling, drug use, or illegal conduct may be used.
No religious, bigoted, racist, or overtly political statements or images may be used.
No defamatory images or statements may be used.

Can I put a message on the Visa Gift Card?
Yes, you can select from one of several messages to have embossed on the Visa Gift Card. If you do not select a message, "Best Wishes" will be embossed on the card.

What kind of packaging is the Visa Gift Card mailed in?
The Visa Gift Card is mailed in a standard letter package. You can select from five different themed carriers to send your gift card in. This is offered at check out.

Is the Visa Gift Card sent to me or to the recipient?
You can send the card directly to the recipient or to yourself so that you can give the gift in person. If you purchase more than five cards on one order or have a single card with a value of more than $100, the card(s) will be mailed to the purchaser's billing address.

Can I have the Visa Gift Card mailed to a location outside of the United States?
No. We only ship to addresses within the United States.

What forms of payment do you accept for Visa Gift Card orders?
We accept credit cards and debit cards.

What values can the Visa Gift Card be purchased in?
You may purchase a Visa Gift Card with a value of as little as $10 and as much $250.

Can I add additional funds to my Visa Gift Card?
No, Visa Gift Cards are non-reloadable.

Can I use my Visa Gift Card at gas stations, restaurants, online or over the phone?
Yes, however you should be aware your Visa Gift Card may not be accepted at automated gas pumps. You can pay for your gas purchase with the station attendant rather than swiping your Visa Gift Card at the pump.
Some merchants like hotels, restaurants and mail-order companies factor in an automatic tip or additional expenses when using gift cards. These merchants may require that the card have an available balance greater than the purchase amount to ensure sufficient funds for tips or incidental expenses. Should this occur, inform the cashier that you wish to deduct a specific amount from the Visa Gift Card and use another form of payment for the balance or tip.
Cardholders can use the Visa Gift Card for online or phone purchases, but will need to be sure the name, address, and phone number on the Visa Gift Card account information is exactly the same as the information given to the merchant. If the information is different, the purchase could be declined. You can check or update account information on our website at www.GiftCardLab.com.

What if the Visa Gift Card expires before the card value is spent?
We encourage cardholders to use the entire gift amount before the Visa Gift Card expires. Any remaining balance can be returned to you, if requested. Funds are distributed by check within 10 to 12 weeks, less a Card Account Closure Fee deducted from the card balance. The Card Account Closure Fee amount is disclosed on the back of the Visa Gift Card, as well as in the Cardholder Agreement provided with the Visa Gift Card.

How do I know what the balance is on my Visa Gift Card?
It's easy to keep track of what's left on the Visa Gift Card. Enroll the Visa Gift Card online at www.GiftCardLab.com to view your balance or call Customer Service 24-hours a day using the phone number found on the back of the Visa Gift Card. A merchant will not be able to tell you how much money you have remaining on the Visa Gift Card. Knowing your balance before shopping will help assure that the Visa Gift Card is accepted.

Can I make a purchase for more than the amount remaining on my Visa Gift Card?
To make a purchase for more than the amount remaining on your Visa Gift Card, you will need to know the remaining balance on the card and pay the difference with cash, check, credit card or debit card. Some merchants may require that the Visa Gift Card have an available balance greater than the purchase amount to ensure sufficient funds for tips or incidental expenses. You will need to consider this when attempting to use a Visa Gift Card.

What should I do if my Visa Gift Card is lost or stolen?
If your card is lost or stolen, call our Customer Service Center at 1-888-799-0028 as soon as possible so that the card can be canceled and replaced. As long as the lost or stolen Visa Gift Card is reported immediately, the recipient may not be responsible for any unauthorized charges. After the Visa Gift Card is canceled, we will send a replacement card with the remaining balance, minus a Replacement Card Fee that will be deducted from the card balance. Please refer to the Cardholder Agreement provided with your Visa Gift Card for additional information.

*See web site for complete terms & conditions

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